Kings Fine Art Gallery Terms and Conditions
Goods Sent By Post: National or International
We are required to place a Customs Declaration on all goods shipped to customers outside Australia. The declaration will disclose the correct monetary value of the content. For customers receiving goods outside Australia, import duties and/or taxes may be levied by the local country’s authorities. These duties cannot reasonably be ascertained by Kings Fine Art Gallery when purchasing goods on our website. Therefore, the recipient of the goods is responsible for paying these duties to the local country’s authority.
Returns and Refunds of Posted Items Only
Should you receive via the post a faulty product (damaged in transit), please immediately contact KFAG and we can arrange, as appropriate, either a goods exchange, credit or gift voucher replacement.
Goods will not be accepted for return or exchange later than 7 days of your receiving the goods.
See the Contact us page. Once you have received written confirmation of the return, simply mail the damaged goods back.
Address details will be provided in the confirmation email advice.
If you receive any product that is damaged, we will send you a replacement as soon as possible (depending on product availability) once we have received the damaged product.
If your product is lost during shipment we will send you a replacement (depending on product availability) once we have waited for the maximum delivery time to expire.
All replacement items for lost or damaged products will be shipped at our cost.
No refunds or exchange on sale items unless faulty.
If you are to receive a credit, this will be processed within 7 working days of our receipt of the goods.
To aid in the return process, please keep the original shipping package.
There is no return process without proof of receipt and packaging (photo required)
If you change your mind about your purchase, all return shipping charges are your responsibility. Only credit/gift voucher supplied.
The Gallery reserves the right to reject a return from anyone if any of the above conditions are not met or in the case of excessive returns.
Your order can not be cancelled once the order has been shipped. The return policy conditions above will apply.
Items Purchased at Kings Fine Art Gallery 22 Cambria Drv Dolphin Sands
No damaged stock will be displayed for sale or sold.
No Refunds will be given on damaged items as it will not be purchased damaged.
Credit or Gift vouchers may be supplied to the value of the item if returned in excellent condition still unwrapped within 7 days.
All Customer details are strictly confidential and will not be disclosed to anyone or any business.
Complaint Procedures Terms and Conditions
All complaints will be taken seriously.
We will listen to the customers complaint with patience and understanding.
Details written down and recorded if applicable.
The best solution will be found and rectified to the best of our capability.
No damaged stock will be displayed for sale or sold
No Refunds will be given on damaged items
Credit may be supplied to the value of the item if returned in excellent condition still unwrapped within 7 days
Beverages/ desserts requiring change will be done in a cheerful no fuss attitude
Cancellation of viewing bookings and table reservation will be done with a understanding manner
If applicable an alternative time will be offered to suit the customer
If applicable a small complimentary gift may be given to smooth over any disgruntlement
Copy Right & Copy Right Disclaimer Notice © Kings Fine Art Gallery Dolphin Sands Swansea Tasmania
No Part of this website or the software it contains may be reproduced without express written consent from Laurence and Sherry King. All software or software images from this site are not to be copied, altered, reproduced or republished in any format or artistic medium. The software on this site is provided “as is” and without warranty. In no event shall Kings Fine Art Gallery/L&S King be liable for any claim, damage or other liability. Every image on the website is the property of the owners.